PROBLEM

Our customers care about system up time, and you care about clear identification of field problems. But identifying the specific source of a problem is not easy in the field.

When problem parts, boards or systems are returned from the field to a central location for analysis, the process of hooking up an ICT quickly becomes more of a cost than the value of the faulty part.

SOLUTIONS

ASSET boundary-scan tools allow you to find the problem and get the system back online quickly, so you can help your customer faster. Boundary-scan technology enables field service technicians to quickly identify the problem, down to the replaceable unit.

Another key benefit is dramatically reducing the frequency of the "no fault found" problem -- where the board fails in the field, but works in the repair station environment.

That's because boundary scan gives you very specific data about the failure, and because boundary scan is environment independent -- removing the potential impact of the field location on your troubleshooting efforts.

To speak with an ASSET representative, click here.